August 16, 2015 At 10:30 PM By Daniel D
Daniel DYanchep, WA
Whilst playing a recent round I noticed one of the red dots had come out of the back of my putter. I couldn't find it but would really like to get it fixed. Does anyone know if this is something that can be done and how I would go about it?
Chris T., Club ConciergeCarlsbad
Hi Daniel,
Please take the putter to your local authorized Titleist retailer, and have them contact our warranty/ repairs department. We will be happy to bring your club in for inspection and repaint the dots. I know the golfing season can be short in Washington, so if you would like to wait until the fall to send it back there would not be any issue in doing so.
Thanks for that but I'm in Perth Western Australia not Washington! I'll try one of the retailers here and see if they can do anything with it.
Sorry about that, Daniel.
Any of the retailers in your area will be able to setup the work order for you. If you have any issue let us know, and we will contact our Australian office.
Cheers,
Chris
Thanks for the advice and information.
Oak M
August 17, 2015 At 11:25 AM
Hi Daniel, Please take the putter to your local authorized Titleist retailer, and have them contact our warranty/ repairs department. We will be happy to bring your club in for inspection and repaint the dots. I know the golfing season can be short in Washington, so if you would like to wait until the fall to send it back there would not be any issue in doing so.
i also have had this problem sent it back , and now it has happened again , and i DO NOT ABUSE my putter
george tOld Lyme, CT
Chris T is correct about how to handle it, but I understand your predicament given your location. I had the same problem happen to my California Fastback, except all three cherry bombs popped out. I took it to the shop I bought it from and they shipped it back to Titleist/Cameron. I received it back in just over a week, repainted, polished and looking like new.
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